What to expect in 2022?
Please review the Teleperformance USA 2022 Benefit Guide (pdf below) which provides a detailed overview of all of the benefits that are available to you as a member of TPUSA!
Workterra is where you can review your benefit options and make your enrollment elections.
Log on to the TPUSA Benefits Portal (link below).
Enter the information below and click Login:
Who Can Participate?
You are eligible to participated in the elective deferral portion of the plan if you are 21 years or older and completed three months of service as defined by the plan (you can start contributing on the 1st of the quarter following three months of service).
How Do I Enroll?
Click the below link to the Empower website or call 800-338-4015.
How Much Can I Contribute?
In 2022, you can make pre-tax or post-tax (Roth) contributions up to $20,500 total to all 401(k) accounts. If you are over age 50, you may make additional catch-up contributions up to $6,500.
Reminder: You have the opportunity to take a loan from your 401(k) which can be paid back via payroll deductions. Contact Human Resources to learn more.
The EAP program, offered through Health Advocate, is a free 24/7 telephonic and online service for employees and family members who may be experiencing personal or workplace difficulties or are in need of other work/life services, such as medical claim questions, financial or legal questions and childcare or eldercare support, among others.
Call 877-240-6863 24/7/365 or click the below link for online EAP resources. Enter "Teleperformance USA" in the "choose your organization" box.
In addition to the Workterra Self Service Guide on the right, please click on any of the below links for helpful information and documents including: additional information on Unum's voluntary benefits, HSA education and a link directly to the myADP portal.