Helping you and your family reach and maintain good health is very important to New Waterloo. New Waterloo is pleased to offer a selection of benefits designed with your health and financial wellbeing in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for employees.


If you’re a full-time employee at New Waterloo, you’re eligible to enroll in the benefits outlined through your Connect Landing Page. Full-time employees are those who work 25 or more hours per week. In addition, the following family members are eligible for medical, dental and vision coverage:

  • Legal Spouse and Domestic Partners
  • Natural and Adopted Children, Stepchildren or any other children you support for whom you are the legal guardian or for whom you are required to provide coverage due to a qualified medical child support order

Education Sessions

More information to come.


New Waterloo is happy to provide you with a comprehensive benefits package complete with medical, prescription drug, dental, vision, life accidental death insurance, short-term disability, and long-term disability, along with other supplemental benefits designed to meet your or your family’s needs throughout the year.

Your benefits are an important part of your total compensation package here at New Waterloo. 

Below you will find a link to your benefits transparency page:


How To Enroll In Benefits

The decisions you make during open enrollment can have a significant impact on your life and finances, so it is important to weigh your options carefully. 

All employees are required to log into Paycom and complete their open enrollment or new hire elections. Once you have made your elections, you will not be able to change them until the next open enrollment period unless you have a qualified change in status.

New Hires: You will be eligible for benefits on the 1st day of the month following 60 days of employment. The benefits you elect will stay in effect until August 31, 2022.


Unless you experience a life-changing qualifying event, you cannot make changes to your benefits until the next open enrollment period. Qualifying events include things like:

● Marriage, divorce or legal separation

● Change in number of dependents (includes birth, adoption and death)

● Loss of dependent status

● Change in employment status or change of coverage under another employer’s plan

● Judgments, orders or decrees

● Enrolling in or losing coverage under Medicare, Medicaid or CHIP

● While on leave under FMLA

Qualifying Life Event Changes must be made within 30 days of the event date by contacting Human Resources.



With your Meritain Medical plans:

We offer comprehensive and competitive plans, including prescription drug coverage, to all eligible employees and their dependents. We encourage a team-oriented approach to managing healthcare costs by paying a share of the expense of the employee’s coverage under this plan, while asking the employee to contribute a portion of the premium through a payroll deduction. If you elect employee coverage, you may also choose to cover your eligible dependents under the same plan.

We offer three plans through Meritain:

  • Base: HDHP (High Deductible Health Plan)
  • Mid-Copay (Out-of-Network Providers are not covered on this plan)
  • Buy-Up Copay

For more information about the medical plans offered to you, please see the videos and SBCs below:

Meritain Health - health insurance for employees - self-funding - TPA

Express Scripts Members: Manage Your Prescriptions Online (express-scripts.com)

See the QR code below to download the Express Scripts app.

Video: HDHP High Deductible Health Plan

Learn about your Medical Plan: HDHP High Deductible Health Plan

Video: HDHP High Deductible Health Plan

Learn about your Medical Plan: ...

Download the Express Scripts App


Guardian Dental Plan

New Waterloo dental plan provides comprehensive coverage to help you and your family maintain good dental health. Providers are part of the Principal network, or you may see an out-of-network dentist of your choice. Be aware if you go out-of-network, your costs will be higher.

To find out if your provider is in-network, please visit the Guardian website below.

Video: Guardian Dental Informational Video

Video: Guardian Dental Informational Video

Video: Learning About Dental Insurance

Video: Learning About Dental Insurance


VSP Vision Plan

Vision Plan Information:


  • Eye exams can help detect serious eye and general health conditions sooner: high blood pressure, diabetes, heart disease, high cholesterol
  • Babies should receive their first professional eye exam at 6 months
  • 80% of learning in the first 12 years comes through the eyes

New Waterloo offers vision coverage through Guardian/ VSP to help pay for eye exams, prescription glasses and contact lenses. You receive a higher level of benefits when you see a provider in the Guardian/ VSP Network. Review your coverage details in your Benefit Guide.

To find out if your provider is in-network, please visit the VSP website below.

Use the QR code below to watch Guardian's video on 'How Vision Insurance can help you see clearly as you get older.

Video: Vision Insurance

Video: Vision Insurance

Link to Guardian: How Vision Insurance can help you see clearly



New Waterloo provides you with Basic & Voluntary Life/AD&D coverage as well as Voluntary Short-Term Disability and company paid Long-Term Disability through Guardian.

Basic Life/AD&D

Eligible employees are eligible for $25,000 of coverage payable to your designated beneficiary in the event of your death. An additional accidental death & dismemberment benefit (AD&D) is payable to you in the event of a covered dismemberment or to your beneficiary if your death is the result of an accident.

Voluntary Life/AD&D

New Waterloo offers eligible employees the opportunity to purchase additional voluntary life and AD&D insurance for themselves and their dependents at discounted group rates. Term Life is an affordable way to cover yourself and your family for life insurance.

  • Employee: In units of $10,000, up to $500,000. Guaranteed Issue* up to $130,000. Proof of good health (Evidence of Insurability) will be required on any amounts above $130,000.
  • Spouse: Up to 100% of the employee’s term life amount , in units of $5,000, up to $250,000. Guaranteed Issue* up to $50,000. Proof of good health (Evidence of Insurability) will be required on any amounts above $50,000.
  • Children: $1,000, $5,000 or $10,000 not to exceed 100% of employee’s term life amount.

A sudden accident or death can leave you or your loved ones in a vulnerable position. Employees have the opportunity to enroll in Term Life and Accidental Death & Dismemberment insurance which will supplement lost income in the event of an accident or death. If you choose to enroll in employee coverage, this will be in addition to your employer provided Basic Life coverage.

Who's Your Beneficiary? Naming a beneficiary is a crucial part of electing life insurance. Also, don't forget to update your primary or secondary beneficiary if you experience a life event, such as a divorce or birth of a child.

Voluntary Short Term Disability

Everyday illnesses or injuries can interfere with your ability to work. Even a few weeks away from work can make it difficult to manage household costs. Short Term Disability coverage provides financial protection for you by paying a portion of your income, so you can focus on getting better and worry less about keeping up with your bills. Your coverage through Guardian offers:

Employee optional coverage

You can elect to purchase a benefit of 60% of your

weekly earnings to a maximum of $1,000 whichever is less.

Coverage begins after a 14 day waiting period and continues for up to 11 weeks.

Long Term Disability

Serious illnesses or accidents can interrupt your life, and your ability to work for months – even years. Long Term Disability provides financial protection for you by paying a portion of your income, so you have financial support to manage your disability and your household. Benefits begin after a 90 day elimination period are are equal to 60% of covered monthly earnings up to $6,000 whichever is less for eligible employees.

Additional Benefits Provided by Guardian

  • Accident
  • Critical Illness
  • EAP
  • WillPrep

Please consult your Employee Benefits Guide and review the plan SBCs for additional details.


HSA Bank


  • You may contribute up to $3,650 annually as an individual or $7,300 as a family
  • You must be enrolled in a qualified HSA-eligible health plan, the Base: HDHP (High Deductible Health Plan)

How the HSA Plan Works

You may use your HSA funds to pay for eligible medical, prescription drug, dental or vision expenses. Unused funds remain in your account for future use and roll over each calendar year. You can change your HSA contribution at any time during the plan year for any reason.

HSA Bank Contact Information:

Client Assistance Center

(800) 357-6246 | (414) 978-5294

24 hours a day, 7 days a week

Business Relations

(866) 357-5232 | (414) 978-5282

Mon-Fri 7am-7pm, CT

Learn about your HSA Account

Learn about your HSA Account


Nayya through Guardian

Take the guesswork out of choosing your employee benefits

Get personalized benefit recommendations with Nayya

What is Nayya?

Nayya is a web-based tool that helps you get a better understanding of the benefits offered to you at work. It gathers information from you on your current benefits, your family, and lifestyle and provides you with personalized benefit recommendations based on your individual needs. You get the guidance you need to feel confident in the decisions you make for yourself and those who depend on you.

The Nayya experience:

  • Simple, guided process – Nayya engages you with a brief virtual enrollment journey that takes just a few minutes to complete.
  • Personalized recommendations – that help reduce the confusion on the benefits offered to you at work.
  • Financial education – suggested plans are broken down by product, cost and future savings potential.

What’s next?

Watch for an email from customersuccess@nayya.com or your HR department at the start of your benefits open enrollment. It will contain your personalized link to the Nayya platform. Follow the directions to register, and you’ll then be guided to answer a few questions. Once you’re finished, you will be provided with recommendations and be directed to your workplace enrollment website to make your benefit elections.

Contact your Human Resources Department with any questions.

Contact Us

As you consider your benefit options, please be sure to review all available information: Employee Benefits Guide, Intranet, and other videos and flyers found on this webpage. If you don't understand your benefits or need any assistance, please contact:

Client Contacts


Ellie Bond



Heather Seiter



Account Team Contacts


Kelsi Cervenka

Account Manager