Northeast Ohio Neighborhood Health

Table of Content

  1. Header
  2. NEON Health
    1. What's New?
    2. Helpful Links
    3. Enroll and Qualifying Event Changes
    4. Medical
    5. Flyers
    6. Dental
    7. Contact Us
    8. Vision
    9. Additional Resources
  3. Wellness
  4. Footer

What's New?

NEW Medical Carrier - Aetna

Aetna will be your the new carrier for your medical benefits, with no change to plan options.


NEW Dental Carrier - Guardian


NEW Vision Carrier - Guardian

Helpful Links

How to read an EOB

How to read an EOB

What is COBRA Coverage?

What is COBRA Coverage?

Neon Wellness 2023 Kick off Meeting Recording

Neon Wellness 2023 Kick off Meeting Recording

Enroll and Qualifying Event Changes

Full-Time Employees

*Employees are eligible for benefits the first of the month following date of hire.

 

EMPLOYEE ELIGIBILITY: If you do not enroll during the Open Enrollment period, you must wait until the next Open Enrollment period unless you experience a Qualifying Life Event. If you experience a Qualifying Life Event (i.e., birth or adoption of a child, marriage, divorce, loss of other coverage, etc.) you must enroll within 30 days of the Qualifying Event.

 

DEPENDENT ELIGIBILITY: You may also enroll eligible dependents for benefits coverage. A ‘dependent’ is defined as the legal spouse and/or ‘dependent child(ren)’ of the plan participant or the spouse.

  • Your Legal Spouse: You must submit a copy of your marriage license. If you have submitted documentation previously, you do not need to resubmit.
  • Your Dependent Children: Children are eligible up to the end of the month of 26th birthday regardless of marital or student status. You must submit a copy of each child's birth certificate, if you have submitted documentation previously, you do not need to resubmit.

 

What is a Qualifying Life Event?

• Marriage

• Divorce

• Birth/Adoption of a child

• Death of a spouse or other enrolled dependent

• Change in spouse’s benefits or employment status

• A dependent becomes eligible for Medicare or Medicaid

 

If you have a Qualifying Life Event and want to request a mid-year change, you must notify Human Resources and complete your election changes within 30 days following the event. Be prepared to provide documentation to support the Qualifying Life Event.

What is a Qualifying Life Event?

What is a Qualifying Life Event?

Medical

Your new medical carrier for 2022-2023 is Aetna.


When you utilize providers that are in Aetna's network you receive higher benefits. Employees who seek care from a provider that is not in network will be responsible for higher costs.


**Please refer to your plans Summary of Benefits and Coverage (SBC) for more complete plan details**



The Aetna Health app is available to all members. You can manage your health benefits from your phone. For more information on the Aetna Health app, follow the link below.



For more Aetna information, please view below attached Info flyers or use action to the Aetna website.


Aetna Preventive Care Info.

Aetna Preventive Care Info.

Aetna Teladoc Info.

Aetna Teladoc Info.

24 Hour Nurse Line Info.

24 Hour Nurse Line Info.

Aetna Maternity Program Info

Aetna Maternity Program Info

Dental

Your new dental carrier for 2022-2023 is Guardian.


You may go to any dentist. However, those who belong to the DentalGuard network will be most cost effective. You can find a dental provider near you using the below link or the Guardian Providers & ID mobile app.


**Please refer to the attached Benefit Summary for more plan details or follow the below link for information on Guardian dental insurance**