Our new medical carrier is Medical Mutual effective 12/1/21

Telehealth is offered through Express Care

WHEN CAN I USE A VIRTUAL VISIT? 

When you have a non-emergency condition and:

–your doctor is not available;

–you become ill while traveling;

–When you are considering visiting a hospital emergency room for a non-emergency health condition.

*Your covered children may also use Virtual Visits when a parent

 or legal guardian is present for the visit.

HOW DOES IT WORK?

The first time you use a Virtual Visits provider, you will need to set up an account with Express Care. You will need to complete the patient registration process to gather medical history, pharmacy preference, pand insurance information.

Each time you have a virtual visit, you will be asked some brief medical questions, including questions about your current medical concern. If appropriate, you will then be connected using secure live audio and video technology to a doctor licensed to deliver care in the state you are in at the time of your visit. You and the doctor will discuss your medical issue, and, if appropriate, the doctor may write a prescription* for you.

HOW DO I GET ACCESS?

Learn more about Virtual Visits and access direct links to provider sites by logging into Express Care