Jewish Social Service Agency

Table of Content

  1. Header
  2. Welcome to Your 2025 Benefit Offerings
    1. OPEN ENROLLMENT REMINDER!
  3. Eligibility & Enrollment
    1. Eligibility
    2. Enrollment
  4. Medical & Rx
    1. Medical/Rx Plans Overview
    2. Rx Information
    3. Behavioral Health and Gender Affirming Care
    4. Providers & Networks
    5. Virtual Visits
    6. Carrier Resources & Education
  5. HSA & FSA
    1. Health Savings Account (HSA)
    2. Flexible Spending Accounts (FSA)
    3. Dependent Care Reimbursement Account (DCRA)
  6. Dental
    1. Dental Plans Overview
    2. Providers & Networks
    3. Carrier Resources & Education
  7. Vision
    1. Network & Resources
  8. Financial Protection
    1. Life/AD&D
    2. Disability
    3. Voluntary Benefits
  9. 403(b) Retirement Plan
  10. Payroll Contributions
  11. Contact Information and Additional Educational Videos
  12. Personal Support & Assistance
    1. Employee Assistance Plan (EAP)
    2. Travel Assistance
  13. Have Questions?
  14. Footer

Eligibility & Enrollment

Medical & Rx

Cigna

(800) 244-6224 

Cigna is your medical and prescription carrier. You have the choice between three plans for the 2025 plan year. The three plan options include a HMO plan, a OAPIn HSA plan, and a POS plan. View the Providers & Networks for more information on how these plans networks differ from each other as well as buttons to locate participating providers.

OAP-In HMO Plan: This plan utilizes Cigna’s Open Access Plus In-Network, or more commonly referred to as OAPIN network. Since this plan is a HMO plan, you may only use providers that are in-network. Under this plan, you will still have access to nationwide coverage to providers and care, with no need to designate a primary care physician and no referrals needed to see specialists. This plan allows you to access routine care and prescriptions at low copayments. In some cases, such as needing major medical care, a low deductible and coinsurance will apply.

Cigna OAP-In HDHP with HSA Plan: This plan utilizes Cigna’s Open Access Plus In-Network, or more commonly referred to as OAPIN network. Since this plan is a HMO plan, you may only use providers that are in-network. Under this plan, you will still have access to nationwide coverage to providers and care, with no need to designate a primary care physician and no referrals needed to see specialists.

This plan is made of 2 components: a High Deductible Health Plan (HDHP) and a Health Savings Account (HSA). This medical plan requires all coverages and services provided be paid for  out-of-pocket until the plan deductible is met. Once met, you will pay copayments until your out-of-pocket maximum has been met. The plan’s HSA component provides you with access to an account which you can contribute and save pre-tax dollars. In the event you have out-of-pocket medical expenses, you can pay for them with funds in your HSA.

Cigna OAP POS Plan: This plan allows you to have access to in-network care within Cigna’s Open Access Plus POS network but also have the flexibility to receive coverage out-of-network. If you use in-network providers, you receive first dollar coverage for routine services and benefits in the form of copayments. In some cases, such as inpatient admissions, the deductible and coinsurance for major medical care will apply.

Behavioral Health and Gender Affirming Care

Cigna

Behavioral Health

If you elect the Cigna medical benefits, you have several options for mental health care varying from mindfulness apps, to wellness coaching, to therapy. Some of the digital resources include:

Happify:

A self-directed program with science-based activities, games, and guided meditations, designed to help reduce anxiety, stress and boost overall health.

Ginger

In-the-monthly emotional care including coaching, therapy psychiatry, and self-care resources - all from the privacy of a smartphone.

iPrevail

Provides on-demand coaching, personalized learning, and caregiver support. Complete an assessment, receive a program tailored to your needs, and get connected to a peer coach. 

MDLIVE

MDLIVE allows users to talk to a therapist or psychiatrist via video only (for behavioral services). These providers can provide therapy, diagnose, treat, and prescribe medications for many common mental health conditions during non-emergency situations. Users do not gain direct access to a provider they need to schedule a day/time for their appointment..

Meru Health 

Online health care providers that use a targeted mind/body approach over a 12-week program to help reduce anxiety, stress, and long-term burnout.

Talkspace

Connect with your personal, in-network licensed therapist through unlimited messages (text, voice, and video) and video sessions with the therapist you choose.

Gender Affirming Care

If you elect the Cigna medical benefits and identify as transgender, your healthcare needs, including gender affirming care, are provided under the plan. Coverage includes but is not limited to: 

  • Gender reassignment surgery
  • Hormone therapy
  • Chest surgery, including mastectomy and breast augmentation
  • Required lab testing to monitor prescribed hormone therapy
  • Behavioral counseling
  • Routine medical care

Cigna Behavioral Health Overview Flyer

Cigna Behavioral Health Overview Flyer

Cigna Behavioral Navigation Flyer

Cigna Behavioral Navigation Flyer

Headspace Flyer

Headspace Flyer

MDLIVE Virtual Care Flyer

MDLIVE Virtual Care Flyer

Talkspace Flyer

Talkspace Flyer

Transgender Services FAQ

Transgender Services FAQ

Cigna Gender Reassignment Surgery

Cigna Gender Reassignment Surgery

HSA & FSA

American Benefits Group

(800) 499-3539

You have the opportunity to contribute to a variety of savings and/or spending accounts on a pre-tax basis which lowers your taxable income. View the information below for important details and guidelines for the various accounts offered by JSSA.

Dental

Delta Dental

(800) 932-4626

JSSA's dental plans provide comprehensive coverage to help you and your family maintain good dental health. The dental plans include both in and out of network benefits. Although your cost sharing is the same in and out of network, if you do go out of network it is likely that you will experience balance billing.

If you are already enrolled in the JSSA Delta Dental plans today and have not already done so, please be sure to register through the Delta Dental member portal where you can access important information pertaining to your dental plan with Delta Dental including participating providers, coverage information, and explanation of benefits/claims. If you are not currently covered, you will be able to register in the Delta Dental portal as of your effective date of coverage.

Delta Member Portal

Log-In/Register Here!

Delta Member Portal

Log-In/Register Here!

Vision

VSP

(866) 265-4626

JSSA offers vision coverage through VSP to help pay for eye exams, prescription glasses and contact lenses. VSP also provides discounts for Hearing Care and Lasik.

If you are already enrolled in the JSSA VSP vision plan today and have not already done so, please be sure to register through the VSP member portal where you can access important information pertaining to your vision plan with VSP including participating providers, coverage information, and explanation of benefits/claims. If you are not currently covered, you will be able to register in the VSP portal as of your effective date of coverage.

Below is a high-level overview of your plan and in-network benefits:

VSP Find a Provider

Log In/Register

VSP Find a Provider

Log In/Register

Financial Protection

JSSA understands the importance to you and your family to have strong financial protection. We provide all employees Basic Life/AD&D and Disability coverage at no cost to you. In addition to these benefits, we offer a variety of insurance you can choose from on a voluntary, employee paid basis so you can select what is best for your family. All of these coverages are provided to protect your income and out of pocket expenses.

403(b) Retirement Plan

JSSA Empower Plan Highlights

JSSA Empower Plan Highlights

Empower

(800) 3384-4015 | www.empowermyretirement.com 

JSSA realizes the importance of saving towards retirement and has established a Retirement plan to assist you in meeting your long-term financial goals. This plans allows you to use tax-deferred money to save for your retirement while earning interest and receiving free money through the employer match. The benefit is provided through Empower.

  • Eligible employees are able to receive a contribution of 100% of 1% of your annual salary from JSSA
  • Employees can contribute up to $23,500 annually or $31,000 if they are 50 or older
  • Employees have immediate ownership of all personal contributions
  • JSSA contributions are vested after 3 years of service

Roth Salary Deferral 

The Roth option will give you the flexibility to designate all or part of your 403(b) elective deferrals as Roth contributions.

Roth Contributions are made with after-tax dollars, as opposed to the ore-tax dollars you contribute to a traditional 403(b). In other words, with the Roth option, you've already paid income taxes on once you contribute. With the traditional 403(b), your contribution is made on a pre-tax basis and you pay income taxes only when you take a distribution.

Enrolling in the plan is easy.

  • Log in to www.retiresmart.com and select "Register for Online Access. You can also enroll and create your account on the Empower RetireSMART app.
  • Create your Username, Password, and PIN. You will use the PIN on our voice response system.
  • Confirm your preference for E Notification of documents.
  • That's it! Now you can access your account and take advantage of all of Empower's online tools.

Payroll Contributions

Contact Information and Additional Educational Videos

Benefit Terms Explained

Benefit Terms Explained

How to Read an EOB

How to Read an EOB

What is Balance Billing?

What is Balance Billing?

COBRA

COBRA

How to stretch your healthcare dollars

How to stretch your healthcare dollars

FMLA

FMLA

New Hire Notice Packet

New Hire Notice Packet

Open Enrollment Notice Packet

Open Enrollment Notice Packet

Personal Support & Assistance

JSSA realizes that your needs go beyond just the standard insurance. This is why we also provide all employees and their families access to personal service and assistance resources at no cost. Here you will find information on our Employee Assistance Program and Travel Assistance resources, both to give you peace of mind and support when you need it the most!

Have Questions?

As you consider your benefit options, please be sure to review all available information. If you need further assistance, please reach out to Human Resources.



This is a high-level guide of certain benefits your employer offers. The information in this benefits guide is intended as a general outline of the benefits available under the following welfare benefit programs offered by your employer and should not be considered legal, investment or other benefits advice. Benefits described are subject to change, amendment, or termination without notice to, or the agreement of, any employee/participant. All protected health information is confidential, pursuant to the Health Insurance Portability and Accountability Act of 1996. If you have any questions about your benefits guide, contact Human Resources. If you (and/or your dependents) have Medicare or will become eligible for Medicare in the next 12 months, a Federal law gives you more choices about your prescription drug coverage.