Introduction

Why is Open Enrollment Important to Me?

2025-2026 Benefits Open Enrollment (OE) is fast approaching. IFA’s Annual Open Enrollment will start on Tuesday, September 2nd, and ends on Friday, September 12th. During this timeframe, you will have the opportunity to review the 2025-2026 benefit offerings, add, or remove dependents, and enroll in benefits for the 2025-2026 plan year.

To ensure this year’s benefits enrollment goes smoothly, we strongly encourage you to take the following steps prior to September 12th:

  1. Medical Benefits: Medical Enrollment must be completed in the DC HealthLink website at www.dchealthlink.com/employees
  2. All Other Benefits: Make sure you are able to successfully log in to employee self-service in Employee Navigator.
  3. Verify Dependents: Check to ensure that all eligible dependents you plan to cover under your benefits for 2025-2026 have been added as a “dependent” on your Employee Navigator profile.
  4. Update Beneficiary Information: Ensure your beneficiary information is up to date.
  5. Verify Address: Verify your address to prevent delays in receiving your new ID cards.

OPEN ENROLLMENT | WHAT IT MEANS TO ME?

This year, benefits are ACTIVE for all benefits, so the benefits you have today will not automatically roll over to the new plan year. Please ensure your benefit elections are completed prior to the enrollment deadline.

WHAT IS CHANGING?

  • NEW FSA IRS LIMITS for 2025!
  • NEW MEDICAL REFERENCE PLAN! – CareFirst BlueChoice Advantage Gold $0 Deductible Plan.
  • NEW ANCILLARY CARRIER! – Dental, Life and Disability benefits are moving to Lincoln Financial.
  • NEW BENEFITS OFFERING! – New Dual Dental, Voluntary Vision, Accident, Critical Illness, Hospital Indemnity & Voluntary Life/AD&D benefits.

QUESTIONS?

Schedule a 1-on-1 session with your NFP team by visiting Book with NFP! beginning after the first session on August 26, 2025.

ACTION REQUIRED:

  • Complete your enrollments: Log in to both DC HealthLink and Employee Navigator to review the benefit options for 2025-2026 and make your elections by the deadline of September 12, 2025.

OPEN ENROLLMENT RECORDING:

Open Enrollment Presentation

Open Enrollment Presentation

How To Enroll

DC HealthLink

Step 1: Click the “Login” button in the upper right corner of the DC Health Link homepage

Step 2: Enter your existing username and password.

  • You may then be prompted to reset your password and/or establish new security questions and answers.

Step 3: Confirm the email address that you would like to associate with your employer account. You can use the same email address you had previously used, or you can update to a new email address at this time.

Step 4: Enter your information and click the “Continue” button to match to your employer.

Step 5: Click the “This is my employer” button to continue.

Step 6: Update your contact information, if needed, and click the "Continue" button to proceed.

Step 7: Update your household information or add dependents, if needed, and click the "Continue" button to proceed.

Step 8: If it is not your employer’s annual open enrollment period or your new hire enrollment period, you will be asked whether or not you have experienced a qualifying life event.

  • If you have experienced a qualifying life event, select the appropriate event and proceed through to plan shopping.
  • If you have not experienced a qualifying life event, check “I’ve not had a recent Qualifying Life Event” and then click the “Back to My Account” button to return to your homepage.

Step 9: Return to your DC Health Link My Account

Open Enrollment Plan Renewal

Open Enrollment Plan Renewal

Existing Employees First Login in DC Health Link

Existing Employees First Login in DC Health Link

New Employees How to Enroll in DC HealthLink

New Employees How to Enroll in DC HealthLink

Employee Navigator

SETTING UP YOUR ACCOUNT - FOR NEW USERS

  • Visit https://employeenavigator.com/benefits/account/login and click on "Register as a new user" link at the bottom of the page.
  • Enter your personal information and company identifier: International FA
  • Follow the on-screen instructions to create a unique username and password. You must agree to the Terms of Use to register.

ENROLLING IN YOUR BENEFITS

  • Log into the Employee Navigator portal using your previously created username and password.
  • Once logged in, walk through the prompts to begin your enrollment (or click "Start Enrollment" on your homepage).
  • Confirm/update your demographic information. Click "Save & Continue".
  • Add any dependents you wish to cover under your plan elections. Click "Save & Continue".
  • Enroll in benefit! Select which benefit you want and which dependents you want to be covered, then click "Save & Continue".
  • If you do not want the benefit, select "Don't want this benefit?" and choose a reason.
  • Repeat the previous steps for all benefits offered.
  • Review your election summary and click "Click to Sign" to finalize your selections. This is your electronic signature.
  • Once complete, you can always update your selections as long as you are still within your New Hire or Open Enrollment window.
  • To make a change while still within the appropriate timeframe, log back in and select "Update Benefits", and repeat the steps listed above.

SUBMITTING A LIFE EVENT

  • Log into the Employee Navigator portal using your previously created username and password.
  • Click the "Adjust Coverage" icon towards the middle of your screen and choose the type of change you would like to submit.
  • Enter the event date, and if applicable, the date prior coverage is ending, and be sure to click save.
  • If your event requires additional information or documentation, please provide to HR as soon as possible, as your enrollment may not be approved until HR receives it.

Benefits Overview

Quick Links
Benefits Guide

Benefits Guide

Benefits Overview

Benefits Overview

Open Enrollment Presentation

Open Enrollment Presentation

Benefit Summaries

Benefit Summaries

Benefit Summaries

Family and Medical Leave DC

DC Paid Family Leave

DC Paid Family Leave

What does Paid Family Leave mean for DC workers?

Workers want to live in a city and community where they–and their priorities–are valued and respected. The District of Columbia is implementing Paid Family Leave so workers don’t have to choose between family and job security in a time of need.

Most individuals will face situations that require leave, such as caring for a family member or welcoming a new child. Paid Family Leave ensures that all individuals, regardless of their job, are able to access this valuable benefit. Paid Family Leave also protects workers against retaliation or discrimination for taking leave to care for themselves or family members.

Ready to Apply

When you are ready to apply for benefits, you can do so online by visiting our benefits portal. There, you will be able to create an account and submit a claim for benefits.

  • Select “not registered” to set up your new account.
  • Under Option 2, select “create an account” and agree to the privacy agreement.
  • Proceed to enter the necessary information to register and file a claim.

We encourage you to use our benefits application portal to file a claim. If you are unable to apply online, please call our contact center at (202) 899-3700.

Click to download our PFL Employee Handbook for additional information about qualifying events and the program.

APPLY HERE

What Happens After You Apply

  • OPFL will contact you within 10 business days. During those 10 days, OPFL staff will review your application and notify your employer that you have filed a claim. After OPFL has made a decision on your claim, OPFL will notify you about your claim in the preferred method you selected in your application (by email or postal mail).
  • How will I receive my benefits payments? Once you are approved, you will receive benefits payments, either by direct deposit or prepaid debit card, depending on the method you selected while filing a claim.

Paid Family Leave Benefits Forms

Benefits Calculator

PFL

https://dcpaidfamilyleave.dc.gov/

Contact Us

Please contact us with any questions.

International Franchise Association

Goli Trainor, Human Resources Director

202-662-4182 | gtrainor@Franchise.org

NFP

Lynn Kessler, Client Advocate

301-628-4032 | lynn.kessler@nfp.com