City of Maple Heights

Table of Content

  1. Header
  2. Your Benefits 2022
    1. What's New for 2022!
    2. Benefits Overview
    3. Enroll or Qualifying Event Change
    4. Medical
    5. Health Spending Account (HSA)
    6. Dental, Basic & Voluntary Life
    7. Vision
    8. Wellness
    9. Employee Assistance Program
    10. Telemedicine
    11. Additional Resources
    12. Contact Us
  3. Footer

What's New for 2022!

Wellness IQ - Virgin Pulse wellbeing resource for all City of Maple Heights Employees

Benefits Overview

Medical Plan: Medical Mutual is the current medical carrier.

  • HSA plan: $2,800/$5,600 deductible then 100% coinsurance.

Dental Plan: SunLife is the current dental carrier.

Vision Plan: SunLife/VBA is the current vision carrier.

Basic and Voluntary Life: SunLife is the current carrier for these products.

Health Spending Account (HSA): Avidia Bank

Telemedicine: First Stop Health

Employee Assistance: Ease@Work

Wellness: Virgin Pulse

Your 2022 Benefit Guide

Your 2022 Benefit Guide

Enroll or Qualifying Event Change

2022 Enrollment Form

2022 Enrollment Form

*Employees are eligible for medical and vision benefits the first of the month following date of hire, or first day of employment if that is the first of the month. Dental and life insurance benefits have additional waiting periods; please see plan descriptions. Newly-eligible employees must enroll within their first 30 days.

EMPLOYEE ELIGIBILITY: If you do not enroll during your initial eligibility waiting period, you must wait until the next Open Enrollment period unless you experience a Qualifying Life Event. If you experience a Qualifying Life Event (i.e., birth or adoption of a child, marriage, divorce, loss of other coverage, etc.) you must enroll within 30 days of the Qualifying Event.

DEPENDENT ELIGIBILITY: You may also enroll eligible dependents for benefits coverage. A ‘dependent’ is defined as the legal spouse and/or ‘dependent child(ren)’ of the plan participant or the spouse.

What is a Qualifying Life Event?

• Marriage

• Divorce

• Birth/Adoption of a child

• Death of a spouse or other enrolled dependent

• Change in spouse’s benefits or employment status

• A dependent becomes eligible for Medicare or Medicaid

*If you have a Qualifying Life Event and want to request a mid-year change, you must notify Human Resources and complete your election changes within 30 days following the event. Be prepared to provide documentation to support the Qualifying Life Event.


Medical Mutual

HSA Plan: $2,800/$5,600 deductible then 100% coinsurance

Preventive Services Covered at 100% NO COST SHARE

During your wellness visit, remind your physician to submit and code your wellness visit as a preventive nature.

  • Routine wellness exams
  • Well baby and child routine exams
  • Cholesterol screening
  • Vaccines & Immunizations
  • Contraceptives (specific list applies)
  • Diabetes screenings
Your Medical Summary of Benefits

Your Medical Summary of Benefits

Medical Mutual Health Brochure

Medical Mutual Health Brochure

Medical Mutual Online & Mobile

Medical Mutual Online & Mobile

Health Spending Account (HSA)

A Health Savings Account (HSA) is a tax-free savings account is owned by you, is 100% vested from day one, and let’s you build up savings for future needs. The funds may be used to pay for qualifying healthcare expenses not covered by insurance or any other plan for yourself, your spouse, or tax dependents. You decide how much you would like to contribute, when and how to spend the money on eligible expenses, and how to invest the balance.

To have an HSA and make contributions to the account you must meet several basic qualifications.

  • You must have coverage under a qualified High Deductible Health Plan (HDHP)
  • Participants cannot be covered by any other health insurance plan (this exclusion does not apply to dental, vision, disability or long-term care coverage)
  • Participants cannot participate in a Healthcare FSA or spouse/domestic partner's Healthcare FSA or Health Reimbursement Account (HRA)
  • Participant cannot be enrolled in Medicare or Medicaid
  • You cannot be eligible to be claimed as a dependent on someone else's tax return
  • You have not received Department of Veterans Affairs Medical benefits in the past 90 days

Medical Mutual HSA Account with Avidia Bank

Full Access 24/7

Once enrolled, you will have 24/7 online access to your HSA and health benefits through My Health Plan.

After logging in, you’ll be able to:

▪ Track HSA and investment balances

▪ Pay for qualified medical expenses

▪ Invest in mutual fund options

▪ Report and reissue a lost or stolen debit card

▪ Use all the health benefits resources on My Health Plan, including My Care Compare and Find a Provider

AccountLink Mobile App

Access your Medical Mutual HSA on the go with Medical Mutual’s AccountLink mobile app. AccountLink lets you manage your Medical Mutual HSA, view your account balance and profile information; submit a claim; and much more from your mobile device. Download the app today for free from the Apple App Store® or Google Play™ by searching for AccountLink.

Medical Mutual Debit Card

Your HSA comes with a Medical Mutual debit card that can be used to pay for qualified medical expenses, including doctor’s visits, prescriptions and more

For more information, please reach out to the Finance Department.

About Medical Mutual HSA

About Medical Mutual HSA

How to Open Your HSA

How to Open Your HSA

How to Transfer Funds

How to Transfer Funds

AccountLink Mobile

AccountLink Mobile

Dental, Basic & Voluntary Life

SufLife will continue as the carrier for these products.
SunLife: Employee Enrollment Kit

SunLife: Employee Enrollment Kit

SunLife: Police & Fire Enrollment Kit

SunLife: Police & Fire Enrollment Kit


VBA will continue as the carrier for vision benefits.
Vision Benefit Summary

Vision Benefit Summary


Coming July 2022!

Virgin Pulse

A wellbeing resource offered to all City of Maple Heights employees! Move through levels and earn points for the healthy choices you make each day.

Join in 3 easy steps:

  1. Join Virgin Pulse by visiting
  2. Read and Accept your Member Privacy Notice
  3. Enter your preferred email and create a strong password

Employee Assistance Program


The City provides all employees and their covered dependents with a free employee assistance program through Ease@Work. Licensed counselors support you and your family through difficult times providing confidential assistance 24/7.

  • Licensed counselors support you and your family through difficult times providing confidential assistance 24/7

  • Improve mental health, reduce stress and make life easier.

Get help with

  • Family Conflict
  • Work/Life Balance
  • Couples/Relationships
  • Depression
  • Anxiety
  • Parenting
  • Stress

Ease@Work counseling via phone, web portal, mobile app, chat, and video.


Your employee code: maplehts

Employee Info Packet

Employee Info Packet


3 Ways to Access

3 Ways to Access

24/7 First Stop Health

No crowded waiting rooms. No driving. See a doctor when you need a doctor. Talk to a doctor 24/7.

When can i use First Stop Health?

  • your doctor is not available
  • you will become ill when traveling
  • when you are considering a hospital visit for a non-emergency health condition

What is a non-emergency condition?

  • Bladder infection
  • Bronchitis
  • Diarrhea
  • Fever
  • Rash
  • Seasonal flu
  • Allergies
  • Sore throat

How does it work?

Call (888) 691-7867 or log in to or download the mobile app to request your doctor visit.

Set up your account now so its ready when you need it!

Complete patient registration for medical history, pharmacy preference, primary care physician contact information and insurance information.

Each time you visit you will be asked brief medical questions. If appropriate you will be connected to a doctor using secure live audio and video.

You and your doctor will discuss your medical issue and if appropriate your doctor may write a prescription.

Contact Us

Client Contacts


Letitia Linker

+1 216-662-6000


Tinita Tillman

+1 216-662-6000

Account Team Contacts


Amanda Vasil

Account Manager

(216) 264-2713


Jill James

Account Executive


Kate Hubben

Producer / Sales Consultant


Samantha Geffert

Benefit Coordinators