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Wellness IQ - Virgin Pulse wellbeing resource for all City of Maple Heights Employees
Medical Plan: Medical Mutual is the current medical carrier.
Dental Plan: SunLife is the current dental carrier.
Vision Plan: SunLife/VBA is the current vision carrier.
Basic and Voluntary Life: SunLife is the current carrier for these products.
Health Spending Account (HSA): Avidia Bank
Telemedicine: First Stop Health
Employee Assistance: Ease@Work
Wellness: Virgin Pulse
*Employees are eligible for medical and vision benefits the first of the month following date of hire, or first day of employment if that is the first of the month. Dental and life insurance benefits have additional waiting periods; please see plan descriptions. Newly-eligible employees must enroll within their first 30 days.
EMPLOYEE ELIGIBILITY: If you do not enroll during your initial eligibility waiting period, you must wait until the next Open Enrollment period unless you experience a Qualifying Life Event. If you experience a Qualifying Life Event (i.e., birth or adoption of a child, marriage, divorce, loss of other coverage, etc.) you must enroll within 30 days of the Qualifying Event.
DEPENDENT ELIGIBILITY: You may also enroll eligible dependents for benefits coverage. A ‘dependent’ is defined as the legal spouse and/or ‘dependent child(ren)’ of the plan participant or the spouse.
What is a Qualifying Life Event?
• Marriage
• Divorce
• Birth/Adoption of a child
• Death of a spouse or other enrolled dependent
• Change in spouse’s benefits or employment status
• A dependent becomes eligible for Medicare or Medicaid
*If you have a Qualifying Life Event and want to request a mid-year change, you must notify Human Resources and complete your election changes within 30 days following the event. Be prepared to provide documentation to support the Qualifying Life Event.
HSA Plan: $2,800/$5,600 deductible then 100% coinsurance
Preventive Services Covered at 100% NO COST SHARE
During your wellness visit, remind your physician to submit and code your wellness visit as a preventive nature.
A Health Savings Account (HSA) is a tax-free savings account is owned by you, is 100% vested from day one, and let’s you build up savings for future needs. The funds may be used to pay for qualifying healthcare expenses not covered by insurance or any other plan for yourself, your spouse, or tax dependents. You decide how much you would like to contribute, when and how to spend the money on eligible expenses, and how to invest the balance.
To have an HSA and make contributions to the account you must meet several basic qualifications.
Medical Mutual HSA Account with Avidia Bank
Full Access 24/7
Once enrolled, you will have 24/7 online access to your HSA and health benefits through My Health Plan.
After logging in, you’ll be able to:
▪ Track HSA and investment balances
▪ Pay for qualified medical expenses
▪ Invest in mutual fund options
▪ Report and reissue a lost or stolen debit card
▪ Use all the health benefits resources on My Health Plan, including My Care Compare and Find a Provider
AccountLink Mobile App
Access your Medical Mutual HSA on the go with Medical Mutual’s AccountLink mobile app. AccountLink lets you manage your Medical Mutual HSA, view your account balance and profile information; submit a claim; and much more from your mobile device. Download the app today for free from the Apple App Store® or Google Play™ by searching for AccountLink.
Medical Mutual Debit Card
Your HSA comes with a Medical Mutual debit card that can be used to pay for qualified medical expenses, including doctor’s visits, prescriptions and more
For more information, please reach out to the Finance Department.
Virgin Pulse
A wellbeing resource offered to all City of Maple Heights employees! Move through levels and earn points for the healthy choices you make each day.
Join in 3 easy steps:
Ease@Work
The City provides all employees and their covered dependents with a free employee assistance program through Ease@Work. Licensed counselors support you and your family through difficult times providing confidential assistance 24/7.
Get help with
Ease@Work counseling via phone, web portal, mobile app, chat, and video.
1-800.521.3273
Your employee code: maplehts
No crowded waiting rooms. No driving. See a doctor when you need a doctor. Talk to a doctor 24/7.
When can i use First Stop Health?
What is a non-emergency condition?
How does it work?
Call (888) 691-7867 or log in to fshealth.com or download the mobile app to request your doctor visit.
Set up your account now so its ready when you need it!
Complete patient registration for medical history, pharmacy preference, primary care physician contact information and insurance information.
Each time you visit you will be asked brief medical questions. If appropriate you will be connected to a doctor using secure live audio and video.
You and your doctor will discuss your medical issue and if appropriate your doctor may write a prescription.
Medical Plan - Medical Mutual
Medical Plan Customer Service: 877-730-2221
Website: www.medmutual.com/member
Dental - SunLife
Customer Service: 800-733-7879
Website: www.sunlife.com
Vision - VBA
Customer Service: 800-432-4966
Website: www.vbaplans.com/vision/
Basic & Supplemental Life AD&D - SunLife
Customer Service: 800-733-7879
Website: www.sunlife.com
Critical Illness & Accident - SunLife
Customer Service: 800-733-7879
Website: www.sunlife.com
Telemedicine - First Stop Health
Customer Service: 888-691-7867
Website: www.fshealth.com
Employee Assistance - Ease@Work
Customer Service: 800-521-3272
Website: www.easeatwork.com
Letitia Linker
llinker@mapleheightsohio.com
+1 216-662-6000
Tinita Tillman
ttillman@mapleheightsohio.com
+1 216-662-6000
Amanda Vasil
Account Manager
amanda.vasil@nfp.com
(216) 264-2713
Jill James
Account Executive
jill.james@nfp.com
Kate Hubben
Producer / Sales Consultant
Samantha Geffert
Benefit Coordinators
samantha.geffert@nfp.com