Benefit Resource Center
Welcome
Welcome to your Benefit Resource Center — your go-to spot for all things benefits! We’re committed to supporting you and your family with clear, easy-to-access information so you can make the best choices for your well-being and financial security.
Here, you can:
- 📄 Review benefit summaries
- 🔗 Connect directly to your enrollment portals
- 📝 Access important forms
- 📞 Find customer service resources
If you have questions or need help, our dedicated NFP Call Center is just a click or call away:
- Phone: (844) 505-9158
- Email: NFPsecustomerService@NFP.com
We are here for you all year long!
Plan Year Dates
Columbus Consolidated Government's benefit plan year begins on January 1st, 2026, and ends on December 31st, 2026. This timeframe defines the period during which your benefits are effective.
Please refer to this timeframe when making benefit elections, submitting claims, or requesting changes to your coverage.
How to Use This Site
Use the menu on the left to easily navigate through your benefit options. Click each section to find detailed information, helpful resources, and important documents.
Look for action links like phone numbers and emails—you can tap or click them to call or send a message directly from your device.
If you ever need assistance or can’t find what you’re looking for, don’t hesitate to contact your benefits team. We’re here to help!
Disclaimer: Email and call links are dependent on device configuration and default application settings.
How to Access Your Benefits
This is your central hub to manage your benefits anytime, all year long. Use this site to:
• Update your benefits during open enrollment
• Complete your new hire enrollments
• Submit qualifying life events (like marriage, birth, or address changes)
• Review your current coverage and beneficiary information
Make sure to log in here whenever you need to make changes or check details about your benefits.
✅ How to Log In
Go to: columbusga.bswift.com
At the enrollment website, enter your credentials:
Username: first initial + last name + last 4 of SSN (ex: jdoe4567)
Password: last 4 of SSN (ex: 4567)
You’ll be prompted to create a permanent password after your first login.
📌 Disable your pop-up blocker before logging in.
If you get locked out or need further assistance accessing your benefits account, please contact the NFP Call Center at:
📞 (844) 505-9158
Our Client Advocates are available to help you with login issues, password resets, and general benefit questions.
Eligibility
Employee Eligibility
Active full-time employees of Columbus Consolidated Government are eligible for benefits. Employees under age 65 may enroll in the Anthem/BCBS medical, dental, and vision plans (see New Hire Information tab). Employees 65 and older who are retired are eligible for the UHC Medicare Advantage plan (see Medicare Advantage Plan tab). For any eligibility questions, contact your HR or Benefits Team.
Dependent Eligibility
Eligible dependents typically include:
• Your legal spouse
• Your children up to age 26 (natural, adopted, or stepchildren)
• Children over age 26 who are unable to support themselves due to a physical or mental disability
⚠️ Please Note: Enrolling someone who does not qualify as a dependent is considered insurance fraud and may result in penalties.
📄 Dependent Verification:
Columbus Consolidated Government requires verification of dependent eligibility. This could include submitting documents such as a marriage certificate, birth certificate, or legal guardianship papers. Until these documents are submitted and approved, dependent benefits may be placed on hold or pending.
For questions about the verification process, please contact the NFP Call Center to speak with a Client Advocate.
New Hire Info
Select your benefits through the enrollment portal (see links below).
You’ll have 31 days from your hire date to enroll in your benefits.
After you make your elections, your benefits will become effective the 1st of the month following your eligibility window.
For example:
If you're hired on June 18, your benefits would begin August 1.
💡 Payroll Deductions
Payroll deductions will begin after your benefits go into effect. Timing may vary—please check with your HR or payroll contact for confirmation.
📌 Reminders
You are required to provide full details for any dependents or beneficiaries, including:
- Full Name
- Date of Birth
- Social Security Number
⚠️ Important: Missing your enrollment window may result in delayed coverage or limited plan options.
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2026 – New Hire Enrollment
2026 – New Hire Enrollment
Qualifying Life Events
Your benefit elections typically remain in place for the entire plan year—unless you experience a Qualifying Life Event (QLE).
Common QLEs include:
- 🧑🤝🧑 Changes in marital status
Marriage, divorce, legal separation, annulment, or death of a spouse.
- 👶 Change in dependent status
Birth, adoption, placement of a foster child, legal guardianship, or death of a covered child.
- 👔 Employment changes
Gain or loss of employment for you or your spouse, changes in work schedule (full-time/part-time), or return from unpaid leave.
- 📍 Change in residence
A move that affects benefit eligibility for you, your spouse, or dependents.
- 🩺 Eligibility for other coverage
Gaining or losing coverage through Medicare, Medicaid, CHIP, PeachCare, or a spouse’s employer plan.
⚠️ Important:
You must report your Qualifying Life Event within 30 days of the event.
Missing this deadline may result in delayed or denied changes—you’ll have to wait until the next Open Enrollment period.
📎 Supporting Documentation
To process your change, you’ll need to provide proof of the event, such as:
- Marriage certificate
- Divorce decree
- Birth certificate or hospital record
- Legal adoption/guardianship paperwork
- Death certificate
- COBRA or loss of coverage letter
- State Medicaid/PeachCare documentation
Columbus Consolidated Government may have specific documentation requirements. Please contact your HR or Benefits Team or refer to the Contacts tab for guidance.
📲 How to Declare a QLE
Log into the enrollment portal or contact NFP for help submitting your change:
📞 (844) 505-9158
We recommend keeping records of any confirmations or receipts you receive during the change process.
💡 Note: A newborn is typically covered for the first 30 days after birth. To continue coverage, you must enroll your child within the QLE window. Otherwise, coverage may be terminated retroactively to the date of birth.
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Qualifying Life Events
Qualifying Life Events
Medical
As an eligible employee of Columbus Consolidated Government, you have access to two medical plan options through Anthem BCBS. These plans provide comprehensive coverage for your healthcare needs, including doctor visits, hospital services, and prescription drugs.
You can conveniently manage your benefits, find providers, and access your ID cards anytime using the Sydney app—making your healthcare experience easier and more accessible.
Review the plan options below to choose the one that best fits your needs and budget.
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Point-of-Service (POS)
Point-of-Service (POS)
Plan I
Group Number: GA6306M031 | (855) 397-9267 | www.anthem.com
The Anthem Silver POS Plan offers comprehensive coverage with predictable copays and access to a broad provider network—no referrals required. It's a great option if you value cost clarity at the point of care.
💡 Key Features
- Deductible: $2,000 individual / $4,000 family
- Coinsurance: 80% plan / 20% member
- Out-of-Pocket Max: $6,350 individual / $12,700 family
- PCP Visit: $40 copay (free at Health & Wellness Center)
- Specialist Visit: $50 copay
- ER Visit: $200 + 20% Coinsurance
- Urgent Care: $60
- Rx Copays: Generic $15/$30 (30-day/90-day), Brand $40/$80, Non-Formulary $60/$120, Specialty $150, Lifestyle 50%
💳 Biweekly Rates (26 per year)
| Coverage Tier | Wellness Incentive | No Wellness Incentive |
| Employee | $73.26 | $94.05 |
| Employee + Spouse | $137.92 | $176.82 |
| Employee + Children | $128.40 | $164.62 |
| Family | $203.14 | $260.44 |
🔍 Provider Network:
Find in-network doctors and facilities using Anthem’s directory: Find Care Criteria. Select National Open Access POS as the plan/network.
Note: Coverage details above apply to in-network providers only. Out-of-network services may have different costs and coverage.
Plan II
Group Number: GA6306M030 | (855) 397-9267 | www.anthem.com
The Anthem Gold POS Plan offers comprehensive coverage with lower copays and higher coinsurance—no referrals required. It's ideal if you want more cost-sharing at the point of care and enhanced coverage for medical services.
💡 Key Features
- Deductible: $1,000 individual / $2,000 family
- Coinsurance: 90% plan / 10% member
- Out-of-Pocket Max: $6,350 individual / $12,700 family
- PCP Visit: $30 copay (free at Health & Wellness Center)
- Specialist Visit: $40 copay
- ER Visit: $150 + 10%
- Urgent Care: $60 copay
- Rx Copays: Generic $15/$30 (30-day/90-day), Brand $40/$80, Non-Formulary $60/$120, Specialty $150, Lifestyle 50%
💳 Biweekly Rates (26 per year)
| Coverage Tier | Wellness Incentive | No Wellness Incentive |
| Employee | $108.92 | $139.64 |
| Employee + Spouse | $209.57 | $268.69 |
| Employee + Children | $195.10 | $250.13 |
| Family | $309.05 | $396.21 |
🔍 Provider Network
Find in-network doctors and facilities using Anthem’s directory: Find Care Criteria. Select National Open Access POS as the plan/network.
Note: Coverage details above apply to in-network providers only. Out-of-network services may have different costs and coverage.
Medicare Advantage Plan (For Active Employees Age 65+)
Group Number: 12469 | (855) 367-0119 | www.uhc.com/medicare
The UHC Medicare Advantage Plan provides comprehensive coverage for retirees age 65 and older who are enrolled in Medicare Parts A & B. This plan offers predictable copays, access to a broad network of providers, and prescription drug coverage.
💡 Key Features:
- Deductible: None
- Out-of-Pocket Max: $3,500
- Preventive Care: Covered 100%
- PCP Visit: $5 copay
- Specialist Visit: $40 copay
- ER Visit: $100 copay
- Urgent Care: $50 copay
- Outpatient Surgery: $200 copay
- Inpatient Facility: $200 per admit
💊 Prescription Drug Copays:
- Tier 1 (Generic): $10 retail
- Tier 2 (Preferred): $30 retail
- Tier 3 (Non-Preferred): $50 retail
- Tier 4 (Specialty): $50 retail
Mail order Maintenance Drugs: 2x Retail
🔍 Provider Network:
Access providers using the UHC Medicare Advantage Directory: Find a Provider | UnitedHealthcare Community Plan
📌 Eligibility / Enrollment:
- Must be age 65 or older (or disabled)
- Must be enrolled in Medicare Parts A & B
- Retiree enrollments are handled by Cynthia Holloman at Columbus Consolidated Government
- Retirees must bring a copy of their Medicare ID card to Cynthia to transition to this plan
- Do not move anyone to this plan in bswift; Cynthia reports retiree enrollment changes to NFP once a month
⚠️ Important Note:
Coverage is for retirees only. Active employees should remain on the Anthem/BCBS plan. Please contact Cynthia Holloman or your HR team with questions about transitioning to retiree coverage.
Turning 65 Soon?
If you are actively employed and turning 65, you will receive a Medicare Enrollment Kit 60–90 days before your birthday. This kit includes information about:
- Medicare Part A (Hospital Insurance)
- Medicare Part B (Medical Insurance)
- Medicare Part D (Prescription Drug Coverage)
📌 Important
While you are actively employed and covered under your Anthem/BCBS medical plan, your employer coverage remains primary. Medicare acts as secondary coverage.
💡 No Late Enrollment Penalties
Your employer plan is considered Creditable Coverage for Medicare Parts B and D. You will not face late enrollment penalties if you delay enrolling in Medicare until retirement.
🔗 Learn More / Transition Contact
- Visit Medicare.gov
- Contact Cynthia Holloman at Columbus Consolidated Government or your Human Resources Department to discuss your personal situation
Pharmacy
Group Number: [INSERT] | (844) 265-1719 | www.optumrx.com
Prescription drug coverage is included with your medical plan and administered through OptumRx.
🗓️ Prescription Planning
- All members are encouraged to fill any prescriptions prior to December 31, 2024.
- Review the 2025 OptumRx formulary at the Benefit Resource Center: www.columbusga.gov/HR.
- All members are encouraged to sign up for Mail Order to access convenient 90-day supply options for ongoing or chronic medications.
🏠 Mail Order / Home Delivery
- Ask your doctor to send an electronic prescription to OptumRx at www.optumrx.com.
- Use the website or mobile app to:
- Look up medications
- Set up or manage home delivery
- View pricing and manage refills
- Or call the toll-free number listed on your medical or pharmacy ID card.
- For immediate needs, a 30-day supply can be filled at a retail pharmacy.
🔍 Locate a Medical Provider (Anthem BCBS of Georgia)
- Choose from a diverse network of Primary Care Physicians (PCP) and other providers through the national directory.
- Visit www.anthem.com and click Find a Care.
- Be sure to select National Open Access POS as the Plan/Network.
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Prescription Drugs – Overview
Prescription Drugs – Overview
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Prescription Drugs – Managing Costs
Prescription Drugs – Managing Costs
Telemedicine
Group Number: NFP446 | (800) 800-76169 | www.mybenefitswork.com
Get convenient access to healthcare anytime, anywhere — from the comfort of your home or on the go. Telemedicine through NFP Advantage lets you connect with licensed doctors, dermatologists, registered dietitians, and Worklife Services counselors virtually for a range of medical concerns.
💡 Key Benefits:
- 24/7 access to care
- No travel or waiting room time
- Consultations for common illnesses, prescriptions, dermatology, nutrition, mental health support, and more
- Access to pharmacy savings at 60,000+ retail locations
💳 Cost by Plan (Family Coverage):
- NFP Advantage: $3.30 per pay period (covers employee and all immediate family members living in your household)
Includes services such as: General Medical, Dermatology, Nutrition, Worklife Services, NB Rx Pharmacy
🛠 How to Use:
- After enrollment, you’ll receive a packet with an ID card.
- Visit www.mybenefitswork.com or download the app.
- Create an account using your plan details and list all eligible family members.
- Choose your service and schedule a visit or start an on-demand consult.
- Copays:
– General Medical: $0 per visit
– Nutrition: $59 per consultation
– Dermatology: $75 per consultation + 1 follow-up question
– Worklife Services & NB Rx Pharmacy: Included
⚠️ Important: Telemedicine is not for emergencies. In urgent cases, call 911 or go to the nearest emergency room.
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Telehealth
Telehealth
Supplemental Medical
Group #: 24792 | (800) 433-3036 | www.aflacgroupinsurance.com
Supplemental medical plans provide added financial protection for life’s unexpected moments. These plans are designed to work alongside your primary medical coverage by offering cash benefits when you need them most—like during an accident, a serious illness, or a hospital stay.
💡 Why Consider Supplemental Medical?
These plans can help cover costs such as deductibles, copays, travel expenses, or lost income due to time away from work. Benefits are paid directly to you (unless otherwise assigned), giving you flexibility in how you use the funds.
🛠 How to Use:
- Review available plans and coverage levels in your enrollment system or benefit guide
- Elect coverage during Open Enrollment or within 30 days of a qualifying life event
- File claims directly through Aflac using their online portal, mobile app, or customer service line
📲 Tip: Supplemental benefits are often portable—meaning you may be able to take them with you if you leave your job (contact the carrier for details).
Critical Illness Insurance
Critical Illness insurance provides a financial safety net if you’re diagnosed with a serious health condition such as cancer, heart attack, or stroke. This plan pays a lump-sum benefit directly to you, helping cover medical costs, household expenses, or other financial needs during your recovery.
💡 Key Benefits:
- Lump-sum payment upon first diagnosis of a covered condition
- Use the benefit however you choose—no restrictions
- Helps reduce financial stress so you can focus on healing
🩺 Covered Conditions Include:
- Cancer (Internal or Invasive) – 100%
- Heart Attack (Myocardial Infarction) – 100%
- Stroke (Apoplexy or Cerebral Vascular Accident) – 100%
- Major Organ Transplant – 100%
- Renal Failure (End-Stage) – 100%
- Carcinoma in Situ – 25%
- Coronary Artery Bypass Surgery – 25%
👨👩👧 Plan Highlights (via Aflac):
- First Occurrence Benefit: $5,000–$50,000 (Employee), up to $25,000 (Spouse)
- Child Coverage: 25% of employee benefit at no additional cost
- Additional Occurrence Benefit: Full payout for a second different illness (6-month separation required)
- Re-occurrence Benefit: Full payout for the same condition (12 months apart; for cancer, 12 months treatment-free)
- Guaranteed Issue: No medical questions at enrollment
- Health Screening Benefit: $50 annually for eligible preventive screenings (Employee and Spouse only)
💳 Rates:
Pricing for Critical Illness coverage varies by age and coverage elections. Please log into your bswift portal during enrollment to view your personalized rates.
🗓 Enrollment:
Available during open enrollment or following a qualifying life event (QLE).
✨ Wellness Benefit:
Covers cash payments for preventive screenings such as:
- Mammography, Colonoscopy, Pap smear, Breast ultrasound, Chest X-ray
- PSA test, Stress test on a bicycle/treadmill, Bone marrow testing
- CA 15-3 (breast), CA 125 (ovarian), CEA (colon)
- Flexible sigmoidoscopy, Hemocult stool analysis, Serum protein electrophoresis
- Thermography, Fasting blood glucose, Serum cholesterol (HDL/LDL)
Hospital Indemnity Insurance
Hospital Indemnity insurance helps cover out-of-pocket expenses when you’re admitted to the hospital. It pays a fixed cash benefit directly to you, which can be used for medical bills, travel, child care, or any other costs during your recovery.
💡 Key Benefits:
- Lump-sum cash benefit for hospital admission
- Daily cash payments for hospital or ICU stays
- Helps offset deductibles, copays, and other non-covered medical costs
- Provides peace of mind when the unexpected happens
🏨 Plan Highlights (via Aflac):
- Hospital Admission (per admission): $300
- Daily Hospital Confinement: $200/day (up to 180 days)
- ICU Stay: Additional $200/day (up to 30 days)
- Surgery & Anesthesia: Surgery up to $2,000; Anesthesia up to $500
- Out-of-Hospital Prescription Drug Benefit: $10 per prescription (max 5/year)
- ER / Physician Visits: Up to $50 per visit (max $250/year)
- Well Baby Care: $25 per visit (4 visits/year)
- Coverage includes wellness screenings once every 12 months
- Portable coverage available if you leave your job
💳 Rates:
Pricing for Critical Illness coverage varies by age and coverage elections. Please log into your bswift portal during enrollment to view your personalized rates.
🗓 Enrollment:
Available during your benefits enrollment period or following qualifying life events (QLE).
Health Accounts & Spending Tools
Health accounts help you manage out-of-pocket healthcare and dependent care costs using pre-tax dollars. Columbus Consolidated Government offers the following accounts to help you save on eligible expenses.
- Flexible Spending Account (FSA): An FSA allows you to contribute pre-tax dollars to pay for qualified medical, dental, vision, and dependent care expenses. These funds typically must be used within the plan year.
Visit each tab to explore plan features, contribution limits, and eligible expenses.
Flexible Spending Account (FSA)
Group Number: MCOLUMBUS | (800) 523-7542 | www.medcombenefits.com
Columbus Consolidated Government offers a Flexible Spending Account (FSA) through Medcom for the 2026 Plan Year. An FSA allows you to set aside pre-tax dollars to pay for eligible medical, dental, vision, and/or dependent care expenses. These contributions reduce your taxable income and can be used throughout the year to cover qualified out-of-pocket costs.
🏷 Eligible Expenses Include:
- Doctor visits and copays
- Prescription medications
- Dental and vision care
- Medical supplies and equipment
- Many over-the-counter items
📎 FSA Store Eligibility List | Official IRS guidance: Publication 502
🧾 FSA Plan Highlights (via Medcom):
🩺 Health Care or Limited Purpose FSA
- Max Contribution: $2,800 (2026)
- Covers: copays, deductibles, prescriptions, dental, and vision
- Full annual election available immediately upon account setup
- Rollover Option: Up to $640
- Grace Period: 2.5 Months from the end of the 2026 calendar year
🧸 Dependent Care FSA
- Max Contribution: $5,000 ($2,500 if married filing separately)
- Funds available: as deposited
- Cannot also claim expenses on tax return (no double dipping)
- Eligible Expenses: childcare for kids under 13, care for disabled dependents, before/after-school care, summer day camp (not overnight), in-home babysitting (non-dependent provider)
- ⚠️ Cannot claim the same expenses for the Dependent Care Tax Credit
🛠 Additional Info
⏳ Rollover: A maximum of $640 may rollover to the next plan year, provided you re-enroll in the FSA.
💳 Monthly Admin Fee: $3.50
📱 Access Funds: FSA debit card, mobile app, or online portal
🧾 Tax Advantage: Pre-tax contributions reduce taxable income
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Flexible Spending Accounts (FSA)
Flexible Spending Accounts (FSA)
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Dependent Care FSA
Dependent Care FSA
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Limited Purpose FSA
Limited Purpose FSA
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How to Optimize Your FSA
How to Optimize Your FSA
Dental
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Dental Insurance
Dental Insurance
(800) 627-0004 | www.anthem.com
Columbus Consolidated Government offers dental insurance through Anthem to provide access to a broad network of trusted dental providers and help manage the cost of preventive, basic, and major dental services. Whether you need essential coverage or more comprehensive protection, Anthem offers plans designed to fit your needs and budget.
Coverage typically includes:
- Preventive services such as exams and cleanings
- Basic dental procedures
- Major dental procedures
- Orthodontia benefits for adults and children (plan-dependent)
📱 Manage Your Benefits:
Access your dental benefits anytime, anywhere with the Sydney mobile app — check claims, find in-network dentists, view ID cards, and more at your fingertips.
Plan I
Group Number: GA6306X005 | (800) 627-0004 | www.anthem.com
Anthem "Low Dental Plan" offers comprehensive coverage to help you maintain oral health and manage the cost of more extensive dental care. This plan covers preventive care, basic and major services. Orthodontia is not included under this plan.
💡 Key Features:
- Preventive Care: 100% coverage, no deductible (e.g., cleanings, exams, x-rays)
- Basic Services: 70% coverage after deductible (e.g., fillings, simple extraction)
- Major Services: 40% coverage after deductible (e.g., crowns, bridges)
- Orthodontia: Not covered
💳 Cost & Coverage Limits:
- Deductible: $50 individual / $150 family
- Annual Maximum Benefit: $1,000 per person
🗓 Per Pay Period:
- Employee Only: $7.95
- Employee + Spouse: $15.90
- Employee + Child(ren): $15.11
- Family: $23.87
🔍 Find a Dentist:
Search for in-network providers here: Find Care Criteria
📱 Manage Your Benefits:
Access your dental benefits anytime with the Sydney mobile app — check claims, find in-network dentists, view ID cards, and more.
⚠️ Note: This is a partial list of covered services. Your certificate of benefits will detail all covered and excluded services. Charges exceeding the plan’s “reasonable and customary” limits may require out-of-pocket payment. Late entrant waiting periods may apply for major services if not enrolled within 31 days of initial eligibility.
Plan II
Group Number: GA6306X001 | (800) 627-0004 | www.anthem.com
Anthem "High Dental Plan" offers comprehensive coverage to help you maintain oral health and manage the cost of more extensive dental care. This plan covers preventive care, basic and major services, plus orthodontia for children up to age 19.
💡 Key Features:
- Preventive Care: 100% coverage, no deductible (e.g., cleanings, exams, x-rays)
- Basic Services: 80% coverage after deductible (e.g., fillings, simple extraction)
- Major Services: 50% coverage after deductible (e.g., crowns, bridges)
- Orthodontia: 50% coverage for children up to a $1,500 lifetime maximum
💳 Cost & Coverage Limits:
- Deductible: $50 individual / $150 family
- Annual Maximum Benefit: $1,500 per person
🗓 Per Pay Period:
- Employee Only: $12.24
- Employee + Spouse: $27.11
- Employee + Child(ren): $28.14
- Family: $43.44
🔍 Find a Dentist:
Search for in-network providers here: Find Care Criteria
📱 Manage Your Benefits:
Access your dental benefits anytime with the Sydney mobile app — check claims, find in-network dentists, view ID cards, and more.
⚠️ Note: This is a partial list of covered services. Your certificate of benefits will detail all covered and excluded services. Charges exceeding the plan’s “reasonable and customary” limits may require out-of-pocket payment. Late entrant waiting periods may apply: 6 months for oral surgery, 12 months for other major services, and 18 months for orthodontia if not enrolled within 31 days of initial eligibility.
Vision
Group Number: GA6306V001 | (866) 723-0515 | www.anthem.com
Columbus Consolidated Government offers vision coverage through Anthem Blue View Vision to help you and your family maintain healthy eyesight and afford the cost of routine eye care. This plan covers eye exams, lenses, frames, and contact lenses, providing support for your vision needs throughout the year.
Whether it’s a regular checkup or new prescription eyewear, vision benefits help keep your eyes clear and comfortable—so you can focus on what matters most.
📱 Manage Your Benefits:
Access your vision benefits anytime with the Sydney mobile app — check claims, find in-network providers, view ID cards, and more.
For detailed plan information, please refer to the vision plan tabs below.
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Vision Insurance
Vision Insurance
Plan I
Anthem Blue View Vision Plan offers comprehensive coverage to help you maintain healthy eyesight with access to quality vision care.
💡 Key Features:
- Eye Exam: $10 copay (in-network), up to $30 allowance (out-of-network)
- Lenses: $10 copay (single, bifocal, trifocal)
- Frames: $250 allowance
- Contacts: $250 allowance
📅 Frequency:
- Exams/Lenses/Contacts: 12 months
- Frames: 24 months
💳 Biweekly Rates:
- Employee: $3.88
- Employee + Spouse: $6.77
- Employee + Child(ren): $7.35
- Family: $11.22
🔍 Find a Provider:
Search for in-network eye doctors here: Find Care
📱 Manage Your Benefits:
- Access your vision benefits anytime with the Sydney mobile app — check claims, find in-network providers, view ID cards, and more.
Life & Disability
Group Number: CLPEX01196 | (800) 206-8826 | www.aflacgroupinsurance.com
Life is unpredictable, but with the right protection in place, you and your loved ones can have peace of mind. Through Aflac, Columbus Consolidated Government offers a comprehensive package of life and disability insurance options designed to support you in times of need.
🌟 Coverage at a Glance
Here’s what’s typically included in your benefits package:
- Basic Life and AD&D Insurance: Provides financial protection for your beneficiaries in the event of your death or a covered accidental injury or loss. This coverage is often provided at no cost to you.
- Voluntary Life Insurance: Offers the option to purchase additional life insurance for yourself, your spouse, and your dependents. You can tailor the amount to your personal financial planning needs.
- Whole Life Insurance: Provides lifelong coverage with fixed premiums and guaranteed cash value accumulation. Can help with final expenses, legacy planning, and may offer optional riders for added protection.
Basic Life and AD&D
Group Number: CLPEX01196 | (800) 206-8826 | www.aflacgroupinsurance.com
Columbus Consolidated Government provides Basic Life and Accidental Death & Dismemberment (AD&D) insurance at no cost to eligible employees. This benefit offers financial protection in the event of death or a covered accidental injury.
💡 Key Features
📏 Coverage Amount:
1.5x base annual income (maximum $250,000)
⚡ AD&D Benefit:
Matches life insurance amount
💵 Premiums:
100% paid by Columbus Consolidated Government
📝 Beneficiary Designation:
Required at enrollment; may be updated anytime
🔁 Portability:
Option to continue coverage if employment ends before age 75
🛡️ Coverage Effective Date:
Begins first of the month following hire date
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AD&D Insurance
AD&D Insurance
Voluntary Life Insurance
Group Number: CLPEX01196 | (800) 206-8826 | www.aflacgroupinsurance.com
Voluntary Life and Accidental Death & Dismemberment (AD&D) insurance allows you to purchase additional coverage for yourself, your spouse, and your eligible dependents through payroll deduction. This optional benefit offers added financial protection and peace of mind.
💼 Eligibility:
Available to all eligible employees of Columbus Consolidated Government
🧍 Employee Coverage:
- Elect in $10,000 increments
- Up to a maximum of $500,000
- New Hires: May elect up to $200,000 with no medical questions (guaranteed issue)
- Current Employees: May increase coverage by $40,000 up to guaranteed issue without Evidence of Insurability (EOI)
- EOI Required: For any amount above guaranteed issue or if enrolling outside the initial eligibility period
💍 Spouse Coverage:
- Elect in $10,000 increments
- Maximum of $100,000, not to exceed 100% of employee coverage
- EOI required for coverage over guaranteed issue or if applying late
👶 Child(ren) Coverage:
- Flat amount of $5,000 or $10,000
- Covers dependent children from birth through age 26
- No EOI required
📉 Age Reduction Schedule:
N/A
🔁 Portability:
Coverage may be continued if employment ends prior to age 75
📝 Beneficiary Designation:
Employees must name a beneficiary when enrolling and may update at any time
💵 Premiums:
Employee Life/AD&D rates per $10,000 (26 pay periods):
| Age | Rate |
| <30 | $0.37 |
| 30-34 | $0.42 |
| 35-39 | $0.51 |
| 40-44 | $0.83 |
| 45-49 | $1.38 |
| 50-54 | $2.31 |
| 55-59 | $3.60 |
| 60-64 | $5.58 |
| 65-69 | $10.02 |
| 70-74 | $16.06 |
| 75+ | $25.38 |
Spouse & Child Life/AD&D per pay period: $0.33 per $2,000 of coverage
(Example: $10,000 in coverage = $1.66 per pay period)
Steps to Calculate Employee Premium Per Paycheck:
- Desired amount of Voluntary Life Insurance
- Divide amount by $10,000
- Insert rate from table based on age
- Multiply Step 2 by Step 3 → Premium per paycheck
Whole Life Insurance
Group Number: AGC0004339435 | (800) 433-3036 | www.aflacgroupinsurance.com
Universal Life Insurance provides flexible, permanent life insurance coverage with a cash value component that can grow based on interest rates or investment performance. This benefit offers long-term financial protection with adjustable premiums and death benefits to fit your changing needs.
👨👩👧 Coverage Options
- Employee: Up to $100,000
- Spouse: Up to $100,000 (not to exceed employee’s coverage)
- Children:
– $10,000 child term life rider covers all dependent children (ages 15 days–24 years) for $1.38 per week
– Additional child certificates available in $10,000 or $25,000 amounts
💡 Plan Features
- Guaranteed level premiums and death benefit
- Cash value accumulation
- Portable — coverage is owned by the employee
- No medical exam required — only a few health questions
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Whole Life Insurance
Whole Life Insurance
Well-Being
Columbus Consolidated Government is committed to supporting your overall health and wellness through a variety of programs and resources. This section includes important benefits designed to help you stay healthy, access convenient care, and find support when you need it.
Key areas include:
• Wellness Program — Health assessments and incentives to encourage healthy habits
• Wellness Center — Onsite or partner clinics offering medical and preventive care
• Employee Support — Confidential assistance for personal and family challenges
Explore each area below for more details and how to take advantage of these benefits.
Wellness Program
(844) 505-9158 | www.columbusga.gov/HR
Your health matters, and CCG’s Wellness Program supports employees in staying healthy and compliant with program requirements.
The Personal Health Assessment (PHA) includes a Health Risk Assessment and biometric screening. Based on results, some employees may be required to participate in health coaching.
📅 Important Dates & What to Expect
- The 2025 PHA event ran from June 2 through September 25, 2025.
- Employees requiring health coaching were encouraged to self-schedule during November and December.
- Health coaches are completing outreach calls through mid-February.
- Employees who have not scheduled coaching will receive a mailed notice by March 1.
- All required coaching must be completed by April 1.
📝 Additional Notes
- Tobacco Cessation compliance was submitted in October 2025.
- Details for the next PHA cycle will be shared once available.
Wellness Center
706-438-4595 | 1124 Broadway, Columbus, GA 31901 | CareATC
Columbus Consolidated Government provides access to the 🏥 CareATC Wellness Clinic to support your health and well-being.
This comprehensive clinic offers primary, urgent, and preventive care (for ages 3 and up), management of chronic conditions (such as high blood pressure, diabetes, asthma, and more), laboratory testing, flu shots, limited onsite pharmacy services, referrals to diagnostic imaging at no cost, and wellness programs like smoking cessation and weight management. Employees and dependents also have access to home delivery of prescriptions (with free shipping) within 5–7 business days. Telemedicine services are available 24/7/365.
⚠️ Important: Participation in the CareATC Wellness Clinic and completion of the required Health Risk Assessment (HRA) is mandatory to avoid a 22% surcharge on medical premiums per pay period (applies to both employees and spouses).
📍 Location & Hours:
1124 Broadway, Columbus, GA 31901
Monday: 8:30am – 5:30pm
Tuesday: 7:00am – 5:30pm
Wednesday: 8:30am – 5:30pm
Thursday: 8:30am – 5:30pm
Friday: 7:00am – 5:30pm
Closed daily: 12:30pm – 1:30pm
📅 Schedule an Appointment or Prescription Refills:
📞 Call (706) 438-4595
💻 Book online at CareATC Patient Portal
For assistance, contact your HR or Benefits Team.
Employee Support
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Employee Assistance Program (EAP)
Employee Assistance Program (EAP)
Columbus Office: (706) 649-6500 | Outside Columbus: (800) 649-6446 | www.pastoralinstitute.org
Life happens—and when it does, having someone to talk to can make all the difference.
Columbus Consolidated Government (CCG) partners with the Pastoral Institute to provide confidential, professional support through its Employee Assistance Program (EAP). This benefit is available at no cost to you and your household.
Here’s what’s included:
- Provider: Pastoral Institute
- Coverage: 12 free counseling sessions per year for you and your family
- Support Areas: Stress, anxiety, depression, addiction, grief, family and relationship concerns, child/elder care, work challenges, and more'
💲 Cost: $0 – fully covered by CCG
All sessions are confidential—your information will never be shared with your employer.
⚡ Extra Support:
If you use all 12 sessions, ongoing counseling may be continued through your medical plan coverage or, if applicable, through your church’s Pastoral Institute Covenant Congregation Program.
The Pastoral Institute also offers 24/7 on-call emergency support. If you are in crisis, dial 988 or 911 for immediate help.
Contacts
NFP an Aon Company
NFPseCustomerService@nfp.com
Benefit/Enrollment Questions:
(844) 505-9158
Retirees: (844) 505-9458
