Message from Human Resources
Helping you and your family reach and maintain good health is very important to Elevate Living.
Elevate Living is pleased to offer an extensive selection of benefits designed with your health and financial wellbeing in mind. We review our benefit program each year to ensure our offerings provide the best combination of benefit coverage, network access and affordability.
Eligibility
You are eligible to participate in the Benefit Program if you are a full-time employee or benefit eligible part-time employee scheduled to work at least 30 hours per week.
Coverage for most lines of coverage will begin on the 1st of the month following your date of hire. Please note, the disability plan has a different waiting period. Please refer to these sections for additional details regarding when coverage begins for those benefits.
Elevate Living remains committed to providing a competitive, cost-effective benefit program.
Please review your 2025 Elevate Living Employee Benefits Guide for information on all of your benefits.
Action Required
Read the information provided and review your benefit options carefully. Enrollment must be completed in Kronos/UKG within 30 days of your hire/eligibility date.
Dependents
When you enroll yourself in the benefit program, you may also choose to enroll your eligible dependents for medical, dental, vision and optional life insurance coverage.
Eligible dependents include:
The benefit choices you make during your initial enrollment or annual open enrollment remain in effect for the entire year.
Benefit Changes During the Year
Unless you experience a qualifying life event, you cannot make changes to your benefits until the next open enrollment period. Qualifying events include things like:
If you have a life changing event throughout the year, please reach out to Human Resources.
Medical Plan Overview
Elevate Living offers three medical plan options for full-time employee or benefit eligible part-time employee scheduled to work at least 30 hours per week. All options provide high-quality, affordable medical care, including preventive care, doctor's visits, hospitalization, and emergency care. However, each plan has unique characteristics and advantages. The plans are offered through Medica.
Plan Choices
Network Choices
Refer to the Medica Summary of Benefits Coverage (SBC) in the Benefit Summaries section below for additional coverage information.
Virtual Care (AmWell & Virtuwell)
Virtual care is a convenient way to get care for many common conditions. With a virtual care visit, you:
For more information on Amwell and Virtuwell, visit the links below.
Life Time Digital Fitness Program
Unlock a healthier you with the Life Time Digital Fitness Program at no extra cost. The Life Time Digital app provides access to hundreds of on-demand and live fitness classes, meditations, plus nutrition and lifestyle articles to support your well-being goals.
App Highlights:
Follow these four simple steps to enroll:
To learn more about Life Time Digital Fitness Program or to find a health club near you, visit the link below.
Employee Assistance Program
When you need help with life challenges Medica offers a toll-free hotline 24 hours a day, 365 days a year with counselors who can help resolve personal and work concerns, family problems and financial difficulties.
To talk to a counselor to help you identify, understand and cope with problems, call 1-800-626-7944.
My Health Rewards Wellness Program
My Health Rewards by Medica® is powered by Virgin Pulse, a pioneer in digital health and wellness solutions that help you build healthy habits and live your best life. Whether you want to eat healthier, sleep more, stress less or get fit, My Health Rewards is an online tool that helps you take small steps to reach your health goals. You’ll earn points for completing activities and get rewarded on your own personal path to health. The program has a points-based structure with four levels. You will have many different ways to earn points including tracking physical activity, learning about healthy living and much more.
Download the Virgin Pulse app or login to the MyMedica webiste below.
Omada for Prevention
As a Medica member you can help reduce your risk for chronic disease through Omada, a digital lifestyle change program. Omada can help you learn how to make smart food choices, discover easy ways to boost your activity and overcome challenges preventing you from getting healthier. You’ll get support and strategies to motivate you to set and reach your goals. Complete a few easy questions to determine if you are eligible to participate!
Visit the Omada website below for more information.
24‐Hour Health Support
Trusted answers any time of day or night. Worried that your stomach bug could be serious? Wondering what to do about that cough that won’t go away? The advisors and nurses at Medica CallLink® can help. They’re available 24 hours a day, 365 days a year to answer your questions and help you make smart decisions about your health.
Call Medica CallLink® at 800-962-9497 (TTY users, call 711).
Tobacco Cessation
Quitting tobacco is one of the most beneficial things you can do. Medica supports you with coverage for nicotine replacement therapy, help from health care providers and one-on-one telephone counseling.
To learn more about how Medica can help you leave tobacco behind, call 1-800-934- 4824.
Sanvello
Rethink how you manage your mental health. Sanvello gives you access to clinically proven techniques based on cognitive behavioral therapy for dealing with stress, anxiety, depression or whatever else you may be going through. From coping tools to meditations to Guided Journeys, you'll get help to manage your moods and thoughts so you can understand what works for you to feel better.
On-Demand help for stress, anxiety and depression, download the Sanvello app to get started.
Maternity Support - Ovia
Pregnancy can be an exciting yet anxious time. You can get the information and support you need to have a safe and healthy pregnancy and beyond with our Healthy Pregnancy Program. You can sign up by phone Monday - Friday from 8:00 am to 5:00 pm.
Ready to enroll? Call 1-888-906-0958 (TTY users, call 711).
Financial Wellness - Wellthy
Managing complex care for a loved one can be stressful, time-consuming and expensive. If you or your family is caring for an aging, chronically ill or disabled family member, Wellthy can help take the burden off.
To learn more visit the Wellthy website below.
Dental Insurance is available to full-time employee or benefit eligible part-time employee scheduled to work at least 30 hours per week.
In addition to protecting your smile, dental insurance helps pay for dental care and usually includes regular checkups, cleanings and X-rays. Several studies suggest that oral diseases, such as periodontitis (gum disease), can affect other areas of your body—including your heart. Receiving regular dental care can protect you and your family from the high cost of dental disease and surgery.
Elevate Living’s dental insurance is administered by Sun Life Financial. Log in to Sun Life Financial's website below to find a provider near you.
The Voluntary Vision plan is available to full-time employee or benefit eligible part-time employee scheduled to work at least 30 hours per week.
Driving to work, reading a news article and watching TV are all activities you likely perform every day. Your ability to do all of these activities depends on your vision and eye health. Elevate Living's vision insurance is administered by Sun Life Financial. The vision plan utilizes the Vision Service Plan (VSP) network, which is the largest network of private-practice eye care doctors in the industry.
To find a provider near you, visit the VSP website below and select the Choice network.
The Health Care and Dependent Care Flexible Spending Accounts (FSA) allow you to set aside pre-tax dollars to pay for eligible expenses. By contributing to one or both of the Flexible Spending Accounts you reduce your taxable income, so you pay less in taxes — which saves you money.
Eligibility
Full-time: Traditional Health Care FSA, Limited Care FSA, Dependent Care FSA
Contributions
The election you make during enrollment is your election for the entire plan year. You may change it only if you have a qualifying life event and the change request must be consistent with the event.
You may contribute as follows:
Traditional Health Care FSA
Limited Care FSA used with an HSA
Dependent Care FSA
How the Plan Works
You must incur your eligible expenses during the plan year — January 1 to December 31. An expense is considered to be incurred when the service is performed, not when you are billed or pay for the service. You do, however, have until March 31st annually to file your claims. Any funds after March 31 unclaimed will be forfeited. To learn more, visit the FSA carrier website below.
Health Savings Accounts (HSAs) are a great way to save money and budget for qualified medical expenses. HSAs are tax-advantaged savings accounts that accompany the $3,300-25% HDHP or the $5,500-0% HDHP. HDHPs offer lower monthly premiums in exchange for a higher deductible (the amount you pay before insurance kicks in).
What are the benefits of an HSA?
There are many benefits of using an HSA, including the following:
The maximum amount you can contribute to an HSA in 2025 is $4,300 for individual coverage and $8,550 for family coverage.
Additionally, if you are age 55 or older, you may make an additional “catch-up” contribution of $1,000. You may change your contribution amount at any time throughout the year as long as you don’t exceed the annual maximum.
In order to contribute to an HSA, you must not:
To learn more, visit the HSA carrier website below.
Elevate Living provides full-time employee or benefit eligible part-time employee scheduled to work at least 30 hours per week with basic term life and accidental death and dismemberment (AD&D) coverage at no cost to you.
The life benefit is payable to your designated beneficiary in the event of your death equal to $25,000. AD&D benefits are payable to you in the event of a dismemberment or an additional benefit is payable to your beneficiary if your death is the result of an accident.
Who's Your Beneficiary? Naming a beneficiary is a crucial part of electing life insurance. Also, don't forget to update your primary or secondary beneficiary if you experience a life event, such as a divorce or birth of a child.
While Elevate Living offers basic life insurance, some employees may want to purchase additional life insurance coverage to continue to provide for their dependents after their death. With voluntary life insurance through Sun Life Financial, you are responsible for paying the full cost of coverage through bi-weekly payroll deductions. You can purchase coverage for yourself, your spouse, and/or your dependent child(ren).
Employee
Spouse
Dependent Child(ren)
Who's Your Beneficiary? Naming a beneficiary is a crucial part of electing life insurance. Also, don't forget to update your primary or secondary beneficiary if you experience a life event, such as a divorce or birth of a child.
Short and Long Term Disability
Disability insurance provides partial income replacement in the event an eligible employee incurs an illness/ injury that keeps them out of work for at least 7 days. Elevate Living provides full-time employees with both short- and long-term disability coverage. Without disability coverage, you and your family may struggle to get by if you miss work due to an injury or illness.
At Elevate Living, we want to do everything we can to protect you and your family. That’s why we pay for the full cost of short‐term and long‐term disability insurance.
Please note that you are not eligible to receive short-term disability benefits if you are receiving workers’ compensation benefits.
Employees must work a minimum of 30 hours per week to be eligible for this benefit. Newly hired employees will have a 6 month wait period to enroll in the Short Term Disability (STD) or Long Term Disability (LTD) benefit plans.
Short Term Disability (STD)
Long Term Disability (LTD)
Employee Assistance Program (EAP)
Your EAP allows you someone to talk to and resources to consult whenever and wherever you need them. See below for some of the resources you have access to:
To find out what other resources are available to you through your EAP, call 877-595-5281 or 800-697-0353 (TTY). You can also download the mobile app GuidanceNow, or visit the website below.
Emergency Travel Assistance
If you or your family are traveling more than 100 miles from home and have a medical or personal emergency, help is just a phone call away. By calling Assist America’s 24/7 Emergency Travel Assistance call center, you can receive the following:
Identity Theft Protection
Identity theft is a serious crime. Every year, millions of Americans become victims of identity theft and spend significant time and money to restore their records. This service, provided through Assist America’s SecurAssist® Identity Protection program, provides the following:
Online Will Preparation
A will is the cornerstone of any estate plan and can protect your assets and loved ones. Through an easy-to-use secure website, you and your spouse can now create and download a will in about 20 minutes. This service includes the following:
Claimant Support Services
Losing a loved one or becoming disabled can be overwhelming to say the least. With Claimant Support Services, you have access to no-cost, objective financial planning, legal information and emotional support, if you or your family member has filed a claim with us. You can receive the following:
To learn more about any of these additional benefits, visit the Sun Life website below.
Regular full-time employees working thirty (30) or more hours per workweek are eligible for holiday pay. Elevate Living observes the following holidays:
New Year’s Day – January 1
Memorial Day – May 26
Independence Day – July 4
Labor Day – September 1
Thanksgiving Day – November 28
Friday after Thanksgiving – November 29
Christmas Day – December 25
In general, holidays that fall on a Saturday will be observed on the preceding Friday. Holidays that fall on a Sunday will be observed the following Monday.
Non-exempt employees must work their regularly scheduled shift immediately preceding and immediately following the holiday in order to receive holiday pay.
Paid Time Off (PTO) provides benefit eligible employees with a flexible bank of paid time away from work that can be used for vacation, personal time, personal illness, care for dependents, or emergency circumstances. PTO is earned on a biweekly basis immediately upon hire based on length of service as outlined in the table below.
Length of Service Annual Accrual Rate
The accrual rates listed above are based on a forty (40) hour workweek. Employees that are scheduled to work less than 40 hours will accrue PTO on a pro-rated basis.
At any given time, employees can have a maximum of 1x their annual accrual rate in their PTO bank. Once the maximum is reached, no further PTO will be accrued.
As you consider your benefit options, please be sure to review all available information: Employee Benefits Guide, Elevate Living's Intranet, Medica's Enrollment Guide and other videos and flyers found on this webpage. If you don't understand your benefits or need any assistance enrolling in Kronos/UKG, please contact:
Ashley Gonzalez
agonzalez@elevateliving.com
952-373-5013