The Employee Assistance Program (EAP) is a short-term confidential assessment/counseling/referral service providing up to eight (8) sessions to the employee during the calendar year. The sessions are staffed by trained professionals who help you and your family evaluate your concerns and take positive action to resolve them.
How does it work? The Employee Assistance Program (EAP) is provided to all employees and their immediate family members. Immediate family includes spouses and dependent children 25 years of age or younger. When you or a family member contacts your EAP, a professional counselor will assess your situation and pro-vide recommendations on how the authorized sessions can be best used to provide a resolution.
Confidentiality The most basic component of the EAP is confidentiality. When you use the service, no one else, including your employer, is told anything unless you sign to release information to specific people for a specific purpose.
Cost The EAP provides up to eight (8) counseling sessions during the calendar year. These sessions are provided without cost to you or your family. If further assistance is required, the EAP counselor will assist in referring you to another community agency. The cost of continued services will be dependent upon your insurance coverage or access to other resources. The EAP counselor works with you to determine the best option to minimize cost.
What are the Available Services? When your personal concerns receive proper attention, everyone in your life benefits — including family members, clients, co-workers, employers and, of course, you. Some of the available services include:
- Marital or Family Concerns
- Work-Related Problems
- Emotional and Behavioral Concerns
- Financial Problems
- Alcohol and Drug Use
How to use the EAP? Employees and their family members may contact a counselor to arrange services near their place of residence or work location by calling 701.530.7195 or 800.327.7195
Calls to address any emergency or crisis situation are taken 24 hours a day, seven days a week.
Calls for appointments are taken Monday through Friday, 8 am to 5 pm Central Time.