[PPO PLANS] Virtual Care Solutions
NEW! Blue Cross Online Visits is transitioning to Virtual Care through Teladoc Health
Members will continue to get the same urgent and behavioral health virtual care that they do today but with a new look and feel with better integration with other virtual care solutions.
All eligible members will need to download the Teladoc Health app and create a new account with Teladoc Health. The Blue Cross Online Visits app will no longer be available as of 1/1/24.
Powering the whole-person through a unified, virtual experience! Get started today by downloading the app using the button below.
The Virtual Care Solutions will provide members with a single virtual front door to a spectrum of solutions through Teladoc Health and put the member at the center of the health care ecosystem. In addition to traditional virtual visits, the new program will include the below with the Teladoc Health experience:
- Virtual Primary Care
- Livongo diabetes, prediabetes and hypertension solutions
- myStrength Resiliency
***These programs are only available to those who are covered by a medical plan offered by [insert client name]***
Available only with the BCBSM PPO plan options.
A virtual primary care solution that inspires lasting relationships between people and virtual providers.
- Whole Person Experience One virtual front door for a full spectrum of needs –wellness, condition management, behavioral health and beyond.
- Dedicated Care Team A dedicated support team – PCP, R.N., MA surrounds each member with a “virtual practice” to keep member on track.
- Longitudinal Care Plans A personalized care plan that flexes over time, engages members in a longitudinal relationship with their care team.
- Continuous Guidance & Support 24/7 access, ongoing guidance, unlimited messaging, reminders and health nudges keep members engaged.
- Navigation to High-Quality Providers Concierge-level service guides members to in-network, high-quality specialty providers and facilities.
Member Advantages
- <7-day average wait time to see a PCP
- Eliminating transportation costs and travel time
- Build a relationship and receive quality care; average length of a new patient visit is 54 minutes
- Manage their chronic conditions; 46% of follow up visits were for identified chronic conditions
- Address their whole health needs; 20% of visits resulted in a referral to an in-network care provider and 53% used at least one other Teladoc service
Traditional virtual visits so you can get the care you need when you need it the most!
Virtual Urgent Care
When you have an urgent care need, Teladoc has you covered 24/7 from wherever you are, whether it be at home or while traveling! Common conditions where Virtual Care can be used for urgent care needs include colds, sore throats, urinary tract infections, pink eye, sinus infections, rashes, and more! Visits are available for adults and children.
Mental Health Services
Through the Mental Health option, you can connect with a licensed therapist or U.S. board-certified psychiatrist when you’re dealing with stressful situations or issues such as grief, anxiety and depression. Mental health visits require an appointment, but many therapists and psychiatrists have evening and weekend availability.
Family members ages 18 and older will need to create their own Virtual Care accounts. When updating or creating an account, choose your plan name and enter your member ID so your coverage is applied correctly. Call 1-800-835-2362 with any questions about your account or to arrange a telephone visit
Empowering those with chronic conditions, including, diabetes and high blood pressure, to live better, healthier lives with the aid of advanced technology, personalized recommendations and real time communication.
Take charge of your....
- HYPERTENSION MANAGEMENT Dyslipidemia | Weight Management | Mental Health
- PRE-DIABETES MANAGEMENT Hypertension | Dyslipidemia | Weight Management | Mental Health
- DIABETES MANAGEMENT Hypertension | Dyslipidemia | Weight Management | Mental Health
Livongo support includes...
- Diabetes Connected meter with unlimited testing strips, personalized insights and 24/7 support.
- Hypertension Connected monitor with personalized insights and access to expert health coaches.
- Weight Management & Diabetes Prevention Connected smart scale, weight & steps tracking, food logging, CDC approved lessons, access to expert health coaches.
- Mental Health Evidence based interactive programs, tracking tools, and access to dedicated coaches.
A flexible and comprehensive digital program with proven tools and dedicated support for stress, depression, sleep and more!
MyStrength is a website and app that you can access anytime, anywhere — even from the comfort of your home. After a short questionnaire, you’ll get a fully customized program that’s tailored to your needs. You can even track your progress along the way, read stories of hope and see other inspirational content.
[NO PPO PLAN ON MENU] Virtual Care Solutions
NEW! Blue Cross Online Visits is transitioning to Virtual Care through Teladoc Health
Members will continue to get the same urgent and behavioral health virtual care that they do today but with a new look and feel with better integration with other virtual care solutions.
All eligible members will need to download the Teladoc Health app and create a new account with Teladoc Health. The Blue Cross Online Visits app will no longer be available as of 1/1/24.
Powering the whole-person through a unified, virtual experience! Get started today by downloading the app using the button below.
The Virtual Care Solutions will provide members with a single virtual front door to a spectrum of solutions through Teladoc Health and put the member at the center of the health care ecosystem. In addition to traditional virtual visits, the new program will include the below with the Teladoc Health experience:
- Livongo diabetes, prediabetes and hypertension solutions
- myStrength Resiliency
***These programs are only available to those who are covered by a medical plan offered by [insert client name]***
Traditional virtual visits so you can get the care you need when you need it the most!
Virtual Urgent Care
When you have an urgent care need, Teladoc has you covered 24/7 from wherever you are, whether it be at home or while traveling! Common conditions where Virtual Care can be used for urgent care needs include colds, sore throats, urinary tract infections, pink eye, sinus infections, rashes, and more! Visits are available for adults and children.
Mental Health Services
Through the Mental Health option, you can connect with a licensed therapist or U.S. board-certified psychiatrist when you’re dealing with stressful situations or issues such as grief, anxiety and depression. Mental health visits require an appointment, but many therapists and psychiatrists have evening and weekend availability.
Family members ages 18 and older will need to create their own Virtual Care accounts. When updating or creating an account, choose your plan name and enter your member ID so your coverage is applied correctly. Call 1-800-835-2362 with any questions about your account or to arrange a telephone visit
Empowering those with chronic conditions, including, diabetes and high blood pressure, to live better, healthier lives with the aid of advanced technology, personalized recommendations and real time communication.
Take charge of your....
- HYPERTENSION MANAGEMENT Dyslipidemia | Weight Management | Mental Health
- PRE-DIABETES MANAGEMENT Hypertension | Dyslipidemia | Weight Management | Mental Health
- DIABETES MANAGEMENT Hypertension | Dyslipidemia | Weight Management | Mental Health
Livongo support includes...
- Diabetes Connected meter with unlimited testing strips, personalized insights and 24/7 support.
- Hypertension Connected monitor with personalized insights and access to expert health coaches.
- Weight Management & Diabetes Prevention Connected smart scale, weight & steps tracking, food logging, CDC approved lessons, access to expert health coaches.
- Mental Health Evidence based interactive programs, tracking tools, and access to dedicated coaches.
A flexible and comprehensive digital program with proven tools and dedicated support for stress, depression, sleep and more!
MyStrength is a website and app that you can access anytime, anywhere — even from the comfort of your home. After a short questionnaire, you’ll get a fully customized program that’s tailored to your needs. You can even track your progress along the way, read stories of hope and see other inspirational content.